Shipping policy
Shipping Policy
At our store, we believe your fragrance should arrive as beautifully as it smells. We carefully package every order to ensure it reaches you safely, securely, and on time.
Processing Time
All orders are processed within 1–3 business days. Once your order has been prepared and shipped, you will receive a confirmation email with tracking details so you can follow your package every step of the way.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times vary depending on your location:
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United Kingdom: 5–10 business days
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International Orders: 7–15 business days
Please note that delivery times may be affected by customs, weather, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to track your delivery and see when your fragrance is on its way.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.
Lost or Delayed Orders
If your order appears delayed or hasn’t arrived within the estimated time, please contact us. We’ll be happy to help you locate your package or find a solution.
Need Help?
If you have any questions about your shipment, feel free to contact us at any time. We’re here to make sure your experience is smooth from checkout to delivery.